Sri Swarna Herbals (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or purchase from our website.
1. Information We Collect
We may collect the following details:
- Name, phone number, email address
- Shipping and billing address
- Order and payment details (payment is processed securely via payment gateway)
- Device/browser details such as IP address, cookies, and usage data
2. How We Use Your Information
We use your information to:
- Process orders and deliver products
- Contact you regarding order updates, support, and shipping
- Improve website performance and customer experience
- Prevent fraud and unauthorized transactions
3. Payment Security
We do not store your card or UPI details. Payments are processed securely through Razorpay or other payment gateways.
4. Sharing of Information
We do not sell your personal data. We may share data only with:
- Delivery partners (for shipping orders)
- Payment partners (for processing payments)
- Government/legal authorities when required by law
5. Cookies
Our website may use cookies to improve browsing experience and analyze website traffic.
6. Data Protection
We follow reasonable security practices to protect your personal information from unauthorized access.
7. Your Rights
You can request to update or delete your personal data by contacting us.
8. Contact Us
For privacy-related questions:
Address: No. 28, Meenatchi Nagar, Thenkuthu Village, Vadalur – 607303, Cuddalore District, Tamil Nadu, India.
Email: care@sriswarnaherbals.com
Phone/WhatsApp: +91 92445 56016